Now Live • Free to Use

A calm, flexible helpdesk
for growing teams

Hilfedesk is a focused helpdesk built for founders and small teams who want predictable behavior, flexible APIs, and zero enterprise bloat.

No credit card • No sales calls

Why Hilfedesk exists

Modern helpdesk tools started simple. Then they became expensive, complex, and restrictive.

As teams grow, pricing jumps, APIs hit limits, and simple workflows become hard. Hilfedesk is our answer to that.

Fast ticketing

Email and web tickets that just work. Clean conversations, no noise.

🔌
Flexible APIs

Automate freely and integrate deeply without artificial limits.

⚙️
Simple customization

Custom fields, tags, and workflows without enterprise complexity.

🧘
Predictable experience

No feature gating. No surprise upgrades. No sales pressure.

What we intentionally don't do

To keep Hilfedesk fast and calm, we avoid feature bloat like knowledge bases, forums, AI buzzwords, and platform sprawl.

Hilfedesk is a helpdesk. That's the product.

A Freshdesk alternative

If your current helpdesk feels heavy, expensive as you grow, limited by APIs, or over-engineered—Hilfedesk is designed to feel like a reset.

Free to use (for now)

Hilfedesk is currently available as a free plan while we onboard early users.

Start Using Hilfedesk

Built by founders. Shipped with intent.

We use Hilfedesk ourselves. We listen closely. We ship deliberately.

Try Hilfedesk Free